• SURVEILLANCE AGENT

    Requisition ID
    2018-35096
    Property
    Ameristar Casino Resort Spa - St. Charles, MO
    Category
    Security/Surveillance
    Position Type
    Full-Time
  • What would I be doing?

    To protect the assets of Pinnacle Entertainment by providing physical and video surveillance of the activities of Guests and Team Members in all gaming and money handling areas.  Report verbally and in writing any violations of MGC (Missouri Gaming Commission), company policy and procedures and any safety considerations to the appropriate supervisor or manager.  Reports any area of vulnerability to loss from internal or external sources. Maintains thorough knowledge of MGC Regulations, company policy and other department procedures. Maintains compliance with Surveillance Department procedures and company policies.

    Responsibilities

    (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

     

    • Observe, locate and record all irregularities that would jeopardize the assets
    • Maintain surveillance on designated areas and activities
    • Maintains surveillance close watch in designated area and activities
    • Maintains the strictest confidence of any and all confidential information disclosed by a Pinnacle Entertainment entity or by a guest of Pinnacle Entertainment
    • Maintains a positive attitude at all times
    • Continuously remain alert for any criminal activity such as theft or cheating
    • Write detailed reports of all observations and log all communications
    • Operate electronic surveillance equipment
    • Professional and investigative attitude
    • Trustworthy and honest
    • Independent judgment skills that are in the best interest of Pinnacle Entertainment

    What are we looking for?

    (Related education and experience may be interchangeable on a year for year basis)

     

    • Strong problem solving skills
    • Professional and investigative attitude
    • Excellent verbal and written business communication skills and strong time management skills
    • Knowledgeable in applicable federal, state, and local regulations
    • Fully competent in Microsoft Office
    • Background in surveillance desirable
    • Must have good organization skills
    • Ability to work effectively with independence and as part of a team
    • Must be able to work flexible hours including evenings, weekends, holidays
    • Must have excellent visual acuity which is 20/20 or correctable to 20/20 and the ability to discern subtle color differences
    • Ability to maintain visual focus on various monitors for extended periods
    • High school diploma or certificate from educational institute preferred
    • Six months casino experience

     ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

    Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

    Must successfully pass background check

    Must successfully pass an alcohol and drug screening

    Must be 21 years of age

     

    CUSTOMER SERVICE REQUIREMENT

    Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.

    What would it be like to work at this property?

    Photo - St. Charles

     

    Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

     

    Ameristar St. Charles

    One Ameristar Blvd.

    St. Charles, MO 63301

    What would it be like to be a Pinnacle Entertainment Team Member?

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