• HOST/CASHIER-SPORTS BAR

    Requisition ID
    2018-35018
    Property
    Ameristar Casino Resort Spa - St. Charles, MO
    Category
    Food & Beverage
    Position Type
    Full-Time
  • What would I be doing?

    Greets each guest as they enter the restaurant courteously and enthusiastically. Seats or directs the guest in an efficient manner.  Must be responsible for creating a positive first and last impression.

     

    Responsibilities

    (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

     

     

    • Greet and seat guests pleasantly, quickly, and efficiently. 
    • Insure proper service to each guest after they are sat. 
    • Assist other team members in job functions when appropriate. 
    • Communicate problems/situations to management or relief personnel. 
    • Be able to answer the phone properly and take reservations when appropriate. 
    • Must have knowledge of all service job responsibilities: Server, Busser, and Food Runner. 
    • Must be knowledgeable about Pinnacle Entertainment and all it has to offer. 
    • Must be aware of business needs, station assignments and breaks 
    • Must be aware of all activity in the dining room (i.e., service to guests, standards being used, unbussed tables, executives in to dine, etc.). 
    • Knowledge of safety procedures to insure employee’s safety. 
    • Assist in bussing tables. 
    • Polish Silverware 
    • Remove debris (i.e., napkins, straw wrappers, and other materials) from the floor as required or necessary. 
    • Never seat guests at a table that is not clean. 
    • Monitor door at all times to insure prompt seating of guests. 
    • Adhere to all prescribed Service Standards and Service Sequence. 
    • Always conduct oneself in a manner that reflects a positive professional image to Pinnacle Entertainment.
    • Must be able to handle “guest recovery” situations.
    • Have fun.

    What are we looking for?

    (Related education and experience may be interchangeable on a year for year basis)

     

    • Able to successfully complete all require training classes.
    • Must have an outgoing personality.
    • Ability to stand for long periods of time without leaning.
    • Greet and thank all guests with a warm sincere greeting.
    • Utilize seating charts as instructed by management.
    • One (1) year of hosting experience.

    ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

    Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

    Must successfully pass background check

    Must successfully pass an alcohol and drug screening

    Must be 16 years of age

     

    CUSTOMER SERVICE REQUIREMENT

    Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.

    What would it be like to work at this property?

    Photo - St. Charles

     

    Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

     

    Ameristar St. Charles

    One Ameristar Blvd.

    St. Charles, MO 63301

    What would it be like to be a Pinnacle Entertainment Team Member?

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