• EXECUTIVE STEWARD

    Requisition ID
    2018-34320
    Property
    Ameristar Casino Hotel - East Chicago, IN
    Category
    Food & Beverage
    Position Type
    Full-Time
  • What would I be doing?

    Provide general and indirect supervision to stewarding staff while overseeing all departmental organization, cleaning schedules, sanitation standard. Responsible for ensuring efficient and profitable operation of all stewarding outlets, continuous improvement of sanitation quality and equipment standards.

    Responsibilities

    • Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.
    • Staff, schedule, evaluate, train, develop and monitor team members; recommend wage increases, promotions, demotions, discipline and other employment actions for team members. 
    • Respond promptly and effectively to industry, marketplace and guest requests, changes, trends and demands; work closely with marketing department to assist in achieving property objectives.
    • Oversee stewarding operations for all food outlets, including dish rooms, kitchens, food receiving pathways and waste disposal.
    • Observe and conduct walk throughs using methods such as site check lists, and serve safe guidelines
    • Assist in planning, set up and breakdown of special events and sales events as it involves the stewarding schedule and operation.
    • Align department objectives, standards, guidelines with company vision and culture to achieve or exceed budgetary goals and effective supervision of all food outlets; write and oversee schedules and adhere to established budgetary guidelines for labor control, while understanding labor costing formulas.
    • Procure stewarding supplies, chemicals and equipment to ensure compliance with health department and Pinnacle regulations; actively involved with purchasing department to ensure high quality of the tools and products.
    • Participate in long range planning including new menus, equipment, budget planning and renovations. Must possess a working knowledge and understanding of budget development process, P&L statements and general ledger.
    • Procure food supplies and kitchen equipment to ensure quality of food and compliance with health department regulations; actively involved with purchasing department to ensure high quality of food products.
    • Monitor and ensure staff adherence to health department regulations regarding food handling, storage, temperature, and sanitation.
    • Develop and implement department management plans including budgets, labor schedules and systems of accountability.
    • Maintain food and labor costs at the budgetary guidelines while possessing an understanding of costing formulas and yield percentages; Assist the executive chef in ensuring accurate inventories and menu item pricing.
    • Organize restaurant stewarding operations for effective and efficient service as well as overall coordination and control.
    • Develop and implement policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines; establish and maintain a continuous learning and development environment for all culinary staff to ensure attainment of guest service and operational objectives.
    • Organize restaurant operations for effective and efficient service as well as overall coordination and control.
    • Develop and implement policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines; establish and maintain a continuous learning and development environment for all culinary staff to ensure attainment of guest service and operational objectives.
    • Perform related duties and responsibilities as required. 

    What are we looking for?

    • Bachelor’s degree in business management or related field and a degree from a certified food service program, apprenticeship, culinary school or equivalent. Minimum of seven (7) years previous industry experience or in armed services, with five (5) years’ experience as an Executive Chef in a 4 or 5 diamond hotel or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.
    • Possession of, and ability to obtain and maintain a valid drivers license and gaming license within state of Indiana
    • Must successfully pass background check
    • Must successfully pass drug screening
    • Must be twenty-one (21) years of age
    • Ability to review and comprehend recipes and other necessary documentation.
    • Thorough knowledge of food products, standard recipes and proper food preparation techniques.
    • Complete understanding of kitchen operations.
    • Demonstrated organizational skills, budgeting experience and full understanding of financials.
    • Demonstrated word processing and spreadsheet computer applications.
    • Ability to positively observe, communicate with and direct the actions of subordinates.
    • Operations, services and activities of comprehensive regional operations program; general business practices, strategic planning and organizational development; broad knowledge of the gaming/casino industry and related operational activities, including products and services offered in various environments; understanding of the assigned geographic markets; principles of supervision, training, and performance evaluation; principles and procedures of proper record keeping; principles of writing and basic report preparation; principles and procedures of proper record keeping; principles of writing and basic report preparation; quantitative and qualitative analysis; methods and techniques of budget preparation and administration; office procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and Power Point; pertinent federal, state, and local laws, codes, and regulations.
    • Research, analyze, comprehend and act upon information; be aware of the business environment in order to effectively manage areas of responsibility; delegate responsibility and motivate and mange a diverse group of executives to achieve common goals and objectives; develops and administers goals, objectives and procedures; select, supervise, train, and evaluate team members; prepare clear and concise administrative reports; interpret, comprehend and explain financial data, reports, policies and procedures; prepare and manage various sizes of project budgets; achieve results on several large projects; operate various types of office equipment; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work; prepare clear and concise administrative reports; interpret and explain policies and procedures; interpret and apply federal, state and local policies, laws and regulations. 

    What would it be like to work at this property?

    Photo - East Chicago

    Ameristar East Chicago is known for its high-quality guest service, superior dining and luxurious hotel rooms, which won a certificate of excellence from Trip Advisor in 2017. Located just 25 miles from downtown Chicago and conveniently located only minutes away from major interstates, this property has one of the largest selections of games in northwest Indiana.

     

    Ameristar East Chicago

    777 Ameristar Blvd.

    East Chicago, IN 46312

    What would it be like to be a Pinnacle Entertainment Team Member?

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