Provide direct and general supervision to culinary team in assigned outlet on assigned shift to ensure quality food preparation and guest satisfaction while supporting Belterra Park’s vision, mission and values.
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline and other employment actions for team members.
Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.
Oversee all cooking operations, including methods of preparation, portion control, monitoring timeliness of food delivery and garnishing; ensuring a high quality preparation and attractive presentation of all food to meet corporate standards and policies.
Observe and monitor staff adherence to health department regulations regarding food handling, storage, temperature, and cleanliness of work environment.
Assist Room Chef in developing and implementing department management plans including budgets, labor schedules and systems of accountability.
Assist Room Chef in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.
Ensure proper communication between front of house and back of house operations while taking ownership of all responsible areas.
Meet daily deadlines of opening, creating, and posting table-talks for specials and produces sample dishes for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons.
Ensure periodic quality checks for all products, i.e., temperature checks are conducted.
Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.
Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.
Assists in developing menu changes to ensure variety and food quality.
Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.
Coordinate with front-of-the-house staff to ensure effective expedition of food orders and service. Monitor work areas to ensure cleanliness standards are achieved
and customer requests are addressed and resolved.
Help write and cost recipes while developing a collection of recipes in a recipe book.
Oversee and ensure all stations are properly stocked and set up.
Initiate periodic kitchen walkthroughs to ensure quality of food meets corporate specifications and cleanliness standards.
Oversee and ensure all kitchen equipment and working conditions are well maintained.
Perform other duties as assigned by management.
These skills and abilities are typically acquired through the completion of a culinary arts degree or accredited apprenticeship and 4 years of progressive food preparation experience with at least one year in a supervisory capacity or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.
The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.
Belterra Park Gaming
6301 Kellogg Rd
Cincinnati, OH 45230