The Cage & MyChoice Cashier is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient and honest manner.
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.
WORKING CONDITIONS/ESSENTIAL FUNCTIONS
This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent as well as on-the-job training.
Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.
Belterra Casino Resort
777 Belterra Drive
Florence, Indiana 47020-9402