• CLUB 38 HOST

    Requisition ID
    2018-33164
    Property
    Ameristar Casino Hotel - Kansas City, MO
    Category
    Food & Beverage
    Position Type
    Part-Time
  • What would I be doing?

    The Star Club Host is responsible for greeting guests in accordance with the Star Club sequence of service standards.  Responsible for maintaining Table Connect (wait list), checking that guests have proper credentials for club access and working with the other hosts and supervisors to manage flow of the room.   

    Responsibilities

    • Introduce oneself while greeting guests  with a smile and friendly disposition
    • Provide upscale, personal VIP service to qualified Star Club guests
    • Answer questions about My Choice program, coupon and direct mail offers, parking facilities, promotions, special events, gaming tournaments and casino property functions
    • Effectively communicate with Casino Hosts, Coordinators and Player Development Manager regarding players
    • Maintain uniform and appearance standards
    • Interact in a professional manner with both internal and external guests
    • Walk guests to their table while engaging in conversation
    • Responsible for monitoring  guest alcohol consumption
    • Complete side work and any additional tasks assigned
    • Bus and clean tables after guests  leave
    • Reset tables in proper manner
    • Inspect silverware for cleanliness
    • Inspect and clean floor area of assigned station keeping it free of debris and spills
    • Job tasks must be finished in a timely manner according to department standards
    • Inform immediate supervisor of situations with guests or team members that cannot be handled directly

    What are we looking for?

    • Possess outstanding guest service skills
    • Team player with a positive demeanor
    • Available to work flexible hours including nights, weekends and holidays
    • Excellent communication skills

    What would it be like to work at this property?

    Photo - Kansas City

    At Ameristar Casino Hotel Kansas City, when we say "More Fun", we mean it literally. In addition to our large casino floor, we proudly feature a wide variety of restaurants, an 18-screen movie theater that includes a private screening room, an arcade and an award-winning hotel. Ameristar is one of the biggest -- and most impressive -- casinos in the country.

     

    Ameristar Kansas City

    3200 North Ameristar Drive

    Kansas City, MO 64161

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