To provide friendly, courteous and efficient service to guests and, through teamwork with other team members, ensure prompt response to all guests needs.
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
(Related education and experience may be interchangeable on a year for year basis)
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
Must successfully pass background check
Must successfully pass an alcohol and drug screening
Must be 21 years of age
CUSTOMER SERVICE REQUIREMENT
Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.
Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.
Ameristar St. Charles
One Ameristar Blvd.
St. Charles, MO 63301