• HEARTLAND POKER TOURNAMENT -EXPERIENCED SUPERVISOR

    Requisition ID
    2018-32254
    Property
    Ameristar Casino Hotel - Kansas City, MO
    Category
    Gaming
    Position Type
    Seasonal/Temporary
  • What would I be doing?

    Ameristar Casino Hotel Kansas City is excited to once again host the Heartland Poker Tournament.

    The tournament runs from JULY 20 to JULY 30, 2018

    We are looking for EXPERIENCED POKER SUPERVISORS to help us with this exciting televised event! This is a Temporary position.

    You will need and active and current Missouri Gaming License.

    Responsibilities

    • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino.
    • Adhere to established department and property policies and procedures regarding guest service standards.
    • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.
    • Comply with all Company and departmental policies, procedures and internal controls.
    • Maintain appropriate staffing levels using guidelines for utilization.
    • Understanding of poker policies and procedures to ensure integrity of the Poker Room.
    • Ensure compliance of Missouri Gaming Regulations and internal controls.
    • Ensure proper maintenance of all Poker Room equipment.
    • Coordination and review of monthly Team Member evaluations.
    • Ensures compliance with federal currency reporting requirements.
    • Performs transfers and buys, fills and credits for the poker room tables; sells and redeems chips to guests from poker bank.
    • Processes tournament registration and tournament payments.
    • Manages, directs, and supervises all Team Members assigned to the poker room.
    • Inputs player ratings into the system.
    • Safeguards assets of the company.
    • Handles guest complaints
    • All other duties as assigned.

    What are we looking for?

    • Strong problem solving, mediation, coaching, and consulting skills.
    • Excellent verbal and written communications      skills.
    • Knowledgeable of applicable federal, state, and local regulations.
    • Strong knowledge of Microsoft Word, Excel, and Outlook.
    • Excellent organizational skills are required.
    • Must possess ability to assume responsibility without direct supervision.
    • Must exercise initiative and judgment.
    • Must possess ability to make decisions within the scope of assigned authority.
    • Ability to work with interruptions.
    • Ability to sustain a high level of confidentiality and professionalism.
    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues. 
    • Ability to work collaboratively and communicate effectively with team members at all levels of the organizations.
    • Uses diplomacy and tact to build constructive and effective relationships including during high-tension situations.
    • Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal. 
    • Highly organized and detail oriented. 
    • Uses time efficiently and effectively to manage priorities.
    • Deals with simple and complex concepts effectively.
    • Shares or divides attention among several ongoing activities, projects or assignments.
    • Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.
    • Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service.
    • Ability to identify circumstances or incidents that require the notification and/or approval of others. 
    • High School diploma and some college.
    • Two (2) to three (3) years experience in the casino industry in poker preferred.
    • Two years leadership experience required.

    What would it be like to work at this property?

    Photo - Kansas City

    At Ameristar Casino Hotel Kansas City, when we say "More Fun", we mean it literally. In addition to our large casino floor, we proudly feature a wide variety of restaurants, an 18-screen movie theater that includes a private screening room, an arcade and an award-winning hotel. Ameristar is one of the biggest -- and most impressive -- casinos in the country.

     

    Ameristar Kansas City

    3200 North Ameristar Drive

    Kansas City, MO 64161

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