The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing and handling of keys.
Provides superior customer service, positively effects interactions with customers and team members, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers
Greets arriving and departing guests
Parks guest vehicles in specified areas in an efficient and safe manner
Retrieves customer vehicles from specified areas in an efficient and safe manner
Performs drive-and-park assignments per department policies and procedures
This position is subject to varying levels of crowds, smoke and noise, the severity of which depends upon customer volume.
This position is required to work outside and is subject to all types of weather conditions;proper clothing is provided
Must have a valid State driver’s license
Ability to communicate effectively with customers, as well as all levels of team member
This position is very physical in nature and requires incumbent to run across flat land, as well as up and down stairs so as to park and retrieve cars in as little amount of time as possible. Incumbent must be able to reach and grasp to retrieve keys for customers' vehicles.
Ability to drive cars of all types
Ability to drive all makes and models of motor vehicles
Must possess a valid state driver’s license and a Department of Motor Vehicles report with no careless motor vehicle accidents and no moving violations within the last three years
The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.
Boomtown New Orleans, located on the West Bank of the Mississippi in New Orleans and approximately 15 minutes from the French Quarter, opened in 1994 and features a 30,000-square-foot casino with more than 1,200 slot machines and 31 table games. In 2015, Boomtown opened a new five-story hotel with 150 guest rooms, spacious meeting space and state-of-the-art fitness center just steps away from the casino action. Boomtown New Orleans also features four casual and fine dining venues, a nightclub entertainment venue and more than 14,000 square feet of meeting and conference space.
Boomtown Casino & Hotel New Orleans
4132 Peters Road
Harvey, LA 70058