Under general supervision, greets and seats restaurant guests and processes all sales transactions.
Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).
Greet and seat guests at tables according to guest preference and table availability.
Provide guests with menus and inform guests of restaurant specials and feature items.
Coordinate with food servers, bus persons and other restaurant personnel in providing guest service.
Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage.
Keeps cash register and host area stocked with necessary equipment, forms and supplies.
Ensure dining and serving areas are set up and maintained according to standard.
These skills are typically acquired through at least one year experience directly related to the accountabilities specified or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.
L’Auberge Casino & Hotel Baton Rouge is a premier southern facility located in Baton Rouge, LA. L’Auberge captures the feel of a Southern river lodge and embraces Louisiana's rich cultural history, food, music and ‘laissez les bon temps rouler’ way of life. It’s contemporary, polished and complete with Southern hospitality! It’s fancy with swagger.
L'Auberge Casino & Hotel
777 L'Auberge Avenue
Baton Rouge, Louisiana 70820