The Riverboat Tech is responsible for serving both the external and internal customers by providing a clean, friendly and safe atmosphere on the vessel.
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
Deliver internal and external guest service the Pinnacle Way by demonstrating each aspect of Magical and Memorable Moments service. Motivate and encourage Team Members to be Proactive, Empowered, having great Attitudes and being Knowledgeable.
Report to the Assistant Captain of Watch any violations of USCG regulations, Louisiana Gaming Commission regulations or unsafe conditions as it pertains to riverboat gaming.
Participate in training with the deck crew on emergency procedures, safety, seamanship and other training.
Ensure that safety equipment is provided and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials.
Duties consist of cleaning of the vessel interior and exterior. ( focus on detail cleaning, trash removal and detail cleaning the restrooms.)
Performs various tasks involved in the maintenance and upkeep of vessel and equipment; this includes cleaning, maintenance and the making of minor repairs to equipment.
Line handling, adjustment of winches, use of hydraulic ramps and other tasks related to mooring of the vessel.
Execute tasks as assigned by the Assistant Captain of Watch
CPR and Fire Fighting training is required.
Solid attendance and punctuality record.
Requires advanced ability to deal courteously with casino patrons, and supervisors.
Excellent general customer skills.
These skills and abilities are typically acquired through the completion of a high school diploma (or equivalent). Previous experience in marine, housekeeping or janitorial industry preferred. Painting Drywall, wallpaper and/or carpeting experience desired.
I hereby acknowledge that I have read and understand this job description. I understand that I must be able to perform the listed duties and responsibilities with the designated level of knowledge, skill and ability and in a satisfactory manner. I further certify that I can perform these duties and responsibilities within the described environment.
Boomtown New Orleans, located on the West Bank of the Mississippi in New Orleans and approximately 15 minutes from the French Quarter, opened in 1994 and features a 30,000-square-foot casino with more than 1,200 slot machines and 31 table games. In 2015, Boomtown opened a new five-story hotel with 150 guest rooms, spacious meeting space and state-of-the-art fitness center just steps away from the casino action. Boomtown New Orleans also features four casual and fine dining venues, a nightclub entertainment venue and more than 14,000 square feet of meeting and conference space.
Boomtown Casino & Hotel New Orleans
4132 Peters Road
Harvey, LA 70058