Requisition ID
    Ameristar Casino Hotel - East Chicago, IN
    Sales (Hotel/Convention)
    Position Type
  • Overview

    Provides outstanding support services to all members of the Hotel & Sales Team via correspondence, file management and record-keeping.


    • Provides and processes correspondence, forms, charts, and graphs ensuring completeness of work with respect to grammar, composition and format.
    • Creates and maintains files, records, correspondence, reports and other documents as required.
    • Maintains strict confidentiality and acts with discretion in handling information administered at the Managerial and Supervisory levels.
    • Places, accepts and screens telephone calls and refers calls to the appropriate party.
    • Receives, opens and distributes incoming mail and documents.
    • Maintains par levels of administrative supplies.
    • Oversees timekeeping records and departmental files.
    • Escorts vendors to delivery locations as required.
    • Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.


    Required Knowledge and Skills:

    • Computer skills required.
    • Proficiency in Microsoft Word, Excel, Outlook and PowerPoint preferred.
    • Typing/Keyboarding at 50 WPM preferred.
    • Must have the ability to lift/move up to 20 pounds and possess the mobility and dexterity required to meet the demands incumbent to this position.
    • Must be able to work within a smoke-filled environment.

    Required Natural Behaviors:

    • Ability to sustain a high level of confidentiality and professionalism.
    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
    • Ability to provide excellent customer service skills.
    • Highly organized and detail-oriented.

    Required Education and Work Experience:


    • High school diploma or equivalent preferred.

    • 1 year secretarial experience preferred.

    Property Details

    Photo - East Chicago

    Ameristar East Chicago is known for its high-quality guest service, superior dining and luxurious hotel rooms, which won a certificate of excellence from Trip Advisor in 2017. Located just 25 miles from downtown Chicago and conveniently located only minutes away from major interstates, this property has one of the largest selections of games in northwest Indiana.


    Ameristar East Chicago

    777 Ameristar Blvd.

    East Chicago, IN 46312

    Be the Best You

    Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

    At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.


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