Requisition ID
    Belterra Casino Resort - Florence, IN
    Position Type
  • Overview

    The Retail Sales Associate is responsible for providing superior service to both the internal and external customer. The position is also responsible for greeting customers, cash register transactions, gift-wrapping, stocking sales floor, maintaining a clean working environment and assisting guests with their needs.


    • Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
    • Facilitates retail sales, including customer assistance and follow-up.
    • Operates cash register and handles money.
    • Cleans and maintains the appearance of all merchandise and customer areas.
    • Answers customer inquiries and tends to their requests. 
    • Follows established procedures regarding gift-wrapping and merchandising.
    • Assists in receiving, marking and taking of inventory.
    • Perform administrative duties as required.
    • Maintain a fashion centric image and environment.


    • Basic math skills and 10-key experience preferred. 
    • Effective verbal communication and customer service skills. 
    • Prior money-handling experience required.
    • Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.


    These skills and abilities are typically acquired through the completion of a high school degree or equivalent, as well as through nine (9) months of on-the-job training or equivalent experience.

    Property Details

    Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.


    Belterra Casino Resort

    777 Belterra Drive

    Florence, Indiana 47020-9402

    Be the Best You

    Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

    At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.


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