• RESTAURANT RUNNER-EMBER

    Requisition ID
    2018-31418
    Property
    L'Auberge Casino Resort - Lake Charles, LA
    Category
    Food & Beverage
    Position Type
    Full & Part Time
  • What would I be doing?

    LDL_CRLC_Logo_BLK1

     

    When we say “BE THE BEST YOU here at L’Auberge Lake Charles, we live it every day. What could be better than providing entertainment and excitement as a career. We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do.

     

    Be part of the team that prepares and serves the delicious meals for our world-class restaurants. Show us your culinary skills, train to sharpen them or deliver these delicacies to our guests with style and grace. 

     

    The Restaurant Runner - Ember responsible for providing superior service to both the internal and external customer.  The Restaurant Runner - Ember is also responsible for keeping the customer supplied with appropriate dishware, flatware, food, beverage and paper products.

    Responsibilities

    (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

    1. Deliver internal and external guest service the Pinnacle Way by ensuring every     interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).
    2. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
    3.  May provide clean china, silverware and glassware upon request from customers.
    4.  May sets up tables with dishes, linen, flatware, etc.
    5.  Attends to customer’s needs/requests, i.e., refilling beverages, condiments.
    6.  Is attentive to the needs of customers in a polite and helpful way.
    7.  Assists wait staff with tray service as needed.

     

    • Ability to carry and stock all necessary items and lift up to 20.
    • Ability to move effectively and efficiently throughout the areas.
    • Ability to stand throughout an eight-hour shift.
    • Ability to communicate effectively with customers and all levels of employees.

    What are we looking for?

    • The skills and abilities necessary to effectively perform within this classification are typically acquired through 6 months of on-the-job training or related experience.
    • Stable work history required.

    All offers of employment are contingent until clear, timely results from the following have been approved:

    • Drug Test
    • Criminal Background Investigation
    • Employment Verification
    • Education Verification
    • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)

     

     

    What would it be like to work at this property?

    Photo - Lake Charles

     

    L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.

     

    L'Auberge Casino & Hotel

    777 Avenue L'Auberge

    Lake Charles, LA 70601

    What would it be like to be a Pinnacle Entertainment Team Member?

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