The incumbent in this position is responsible for providing superior service to both the internal and external customer. Quality control through the inspection of guest hotel rooms to ensure that cleanliness and quality is held to Ameristar standards. Quality of supplies, linens, and inventory that is placed in guest rooms. Ability to effectively relay information via the telephone, radio, pages, computer system, or in person. Coaching and mentoring ability to train and develop team members to provide Ameristar standard level of service and quality.
Required Knowledge and Skills
Required Natural Behaviors
Required Education and Work Experience
Ameristar East Chicago is known for its high-quality guest service, superior dining and luxurious hotel rooms, which won a certificate of excellence from Trip Advisor in 2017. Located just 25 miles from downtown Chicago and conveniently located only minutes away from major interstates, this property has one of the largest selections of games in northwest Indiana.
Ameristar East Chicago
777 Ameristar Blvd.
East Chicago, IN 46312