Requisition ID
Ameristar Casino Resort Spa - St. Charles, MO
Food & Beverage
Position Type

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - St. Charles


Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.


Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301


The Food Server is responsible for providing superior service to both the internal and external customer. The Food server is also responsible for serving food and beverages in accordance to Pinnacle Entertainment, Inc.’s standards.


(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)


  • Provides superior guest service, positively effects interactions with external and internal guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with team members.
  • Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center” by providing information on all aspects of Pinnacle Entertainment, Inc.’s services and facilities.
  • Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
  • Notifies supervisor, manager, or line chef of any food products that are not properly prepared.
  • Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
  • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
  • Anticipates, identifies, and provides for guest needs.
  • Performs inventories and other duties as assigned.
  • Performs salad entrées, desserts and presents, opens and pours wines
  • Ability to transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.
  • Ability to review and comprehend all necessary documentation.
  • Ability to take orders, recite specials, and point specific items out on the menu to customers.
  • Ability to stand throughout an eight-hour shift.
  • Ability to effectively and efficiently move throughout the restaurant and the kitchen area.
  • Ability to communicate effectively with customers and all levels of employees.
  • This position works in an environment that is subject to varying levels of smoke, crowds, and noise, the severity of which depends upon customer volume.


(Related education and experience may be interchangeable on a year for year basis)


  • Familiarity with food, beverage, and wine service.
  • Knowledge of table service procedures and table etiquette.
  • Excellent customer service skills.
  • Stable work history required.

These skills and abilities are typically acquired through two years’ food serving experience in a full service restaurant.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be 18 years of age



Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.


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