Requisition ID
    L'Auberge Casino Resort - Lake Charles, LA
    Food & Beverage
    Position Type
  • Overview




    When we say “BE THE BEST YOU here at L’Auberge Lake Charles, we live it every day.  What could be better than providing entertainment and excitement as a career.   We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do. 


    Be part of the team that provides our guests with the chance to eat drink and be merry.   Ensure our guests’ food and beverage requests are met with extraordinary Service in all types of venues.


    The Restaurant Runner – Room Service responsible for providing superior service to both the internal and external customer.  The Restaurant Runner – Room Service is also responsible for keeping the customer supplied with appropriate dishware, flatware, food, beverage and paper products.  Running food from the Kitchen to Service station in a timely and efficient manner.


    (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)


    1. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
    2. May provide clean china, silverware and glassware upon request from customers.
    3. Pick up trays throughout the hotel.
    4. Runs food from Kitchen to Service station in f in a timely and efficient manner
    5. Is attentive to the needs of customers in a polite and helpful way.
    6. Assists wait staff with tray service as needed.


    • Ability to carry and stock all necessary items and lift up to 20.
    • Ability to move effectively and efficiently throughout the areas.
    • Ability to stand throughout an eight-hour shift.
    • Ability to communicate effectively with customers and all levels of employees.


    The skills and abilities necessary to effectively perform within this classification are typically acquired through 6 months of on-the-job training or related experience. Stable work history required.


    All offers of employment are contingent until clear, timely results from the following have been approved:

    • Drug Test
    • Criminal Background Investigation
    • Employment Verification
    • Education Verification
    • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)


    Property Details

    Photo - Lake Charles


    L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.


    L'Auberge Casino & Hotel

    777 Avenue L'Auberge

    Lake Charles, LA 70601

    Be the Best You

    Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

    At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.


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