BANQUET SERVER - ON CALL

Requisition ID
2018-30381
Property
Belterra Casino Resort - Florence, IN
Category
Food & Beverage
Position Type
On Call

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.

 

Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402

Overview

The Banquet Server position is responsible for providing superior service to both the internal and external customer.  The position is also responsible for table setup, beverage preparation, food service, and cleaning of tables for convention functions.

Responsibilities

  • Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
  • Sets tables and prepares beverages and proper condiments (butter, sour cream, dressing, etc.).
  • Keeps banquet areas clean and organized.
  • Works in cooperation with other service personnel to provide a high quality of service.
  • Anticipates and provides for guests’ needs throughout entire function; ensures guest satisfaction; responds quickly and efficiently to guest complaints.
  • Maintains a well-groomed, neat and clean appearance, carrying out duties with attention to sanitation safety.

Qualifications

  • Experience carrying large trays with tencovers.
  • Knowledge of wine service.
  • Knowledge of table service procedures and table etiquette.
  • Excellent customer service skills.
  • Indiana ABC Permit (Liquor License) required.
  • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

 

These skills and abilities are typically acquired through two years’ experience in food service.

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