Requisition ID
Ameristar Casino Hotel - Kansas City, MO
Position Type
Full & Part Time
Starting Pay Rate
USD $12.50/Hr.

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with nearly 16,000 team members. Pinnacle Entertainment, Inc. owns and operates 16 gaming entertainment properties, located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio and Pennsylvania. Pinnacle holds a majority interest in the racing license owner, as well as a management contract, for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Kansas City

At Ameristar Casino Hotel Kansas City, when we say "More Fun", we mean it literally. In addition to our large casino floor, we proudly feature a wide variety of restaurants, an 18-screen movie theater that includes a private screening room, an arcade and an award-winning hotel. Ameristar is one of the biggest -- and most impressive -- casinos in the country.


Ameristar Kansas City

3200 North Ameristar Drive

Kansas City, MO 64161


To provide excellent guest service, safeguard company funds, maintain an
accurate account of cash window impress totals. Maintain orderly paperwork.
Provide sales and redemption services for both internal and external guests.
Maintain a high level of guest service in all duties performed.


  • Adhere to the guest service requirement listed above
  • Adhere to the core value requirement listed above
  • Adhere to department and property policies and procedures
  • Job Tasks must be finished in a timely manner according to department standards
  • This is a uniformed position, which requires that team members are in compliance with unformed appearance standards while on duty
  • Redeem gaming instruments, cash checks, and supply information to guests
  • Assure the security of company funds; provide accurate and courteous guest service
  • Maintain and assure the proper routing of the department’s paperwork.
  • Balance the window impress total, sell checks and gaming instruments to the main cashier.
  • Provide an outlet of sales and redemption of chips for internal and external guests (ex. main bank, fill bank and jackpot/fill window)
  • Maintain a neat, safe and organized work area
  • Ensures cage compliance with federal currency reporting regulations
  • Issues counter checks, accepts payment on counter checks


  • Ability to communicate, understand and write English
  • Ability to work with interruptions
  • Excellent math skills are required
  • Must have ten-key (calculator) skills
  • Must have good communication and guest service skills
  • Data entry/computer skills are required
  • Maintain a high level of personal integrity and moral conduct free of questionable association.
  • Must be prepared to work over-time, nights, weekends and holidays.
  • Ability to work in a fast paced environment.             
  • High School diploma required
  • Some college classes or degree preferred
  • Previous casino Cage or cash handling experience preferred


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