Requisition ID
Ameristar Casino Resort Spa - St. Charles, MO
Position Type

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - St. Charles


Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.


Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301


To assure all Guests are courteously served with their purchases in a clean and attractive environment.


(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Maintain a high service standard at all times with every guest.
  • Properly record all transactions in the Point-of-Sale system.
  • Accurately handle all cash and credit card and comp transactions.
  • Maintain on a daily basis a high level of cleanliness in the gift shop.
  • Unpack, stock, organize and price all merchandise in the shop as needed.
  • Assist in stocking and recording stock for all vending machines.
  • Responsible for knowing and adhering to all new policies and procedures in the Merchandising Department.
  • Complete physical inventory each month requiring lifting, counting and using a step ladder.
  • Good teamwork skills.
  • Positive attitude and good work ethic.
  • Patience and good listening skills.


(Related education and experience may be interchangeable on a year for year basis)


  • Good teamwork skills.
  • Positive attitude and good work ethic.
  • Patience and good listening skills.
  • Prior guest/customer service skills.
  • Basic Computer/Math skills.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be 18 years of age



Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.


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