*SIDE ROOM CAFE ATTENDANT*

Requisition ID
2017-29875
Belterra Casino Resort - Florence, IN
Category
Food & Beverage
Position Type
Full-Time
Starting Pay Rate
USD $10.15/Hr.

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.

 

Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402

Overview

The Deli Attendant position is responsible for providing superior service to both the internal and external customer.  The position is also responsible for properly preparing any and all foods listed on the respective menus.  The position is also responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed.  

Responsibilities

  • Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
  • Prepares foods ensuring that all plates served are aesthetically appealing and cooked to the specifications of the customer.
  • Provides information on all aspects of Belterra Casino Resort & Spa services, and facilities to guests.
  • Quotes accurate waiting times and handles waiting guests in accordance with Belterra Casino Resort & Spa customer service standards.
  • Responsible for the pickup, countdown and return of cash bank from miscellaneous count.
  • Maintains accurate cash balance and handles money in a secure manner according to established standards.
  • Responsible for maintaining dining room cleanliness including bussing tables and sweeping floor.

Qualifications

  • Basic food preparation knowledge and line work experience.
  • Basic mathematical skills.
  • Excellent customer service skills.
  • Indiana ABC Permit (Liquor License) required.
  • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

 

These skills and abilities are typically acquired through a minimum of one-year prior experience as a cook trainee or coffee shop line cook, and/or through the completion of a degree in culinary arts or recognized apprenticeship.

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