Requisition ID
Belterra Casino Resort - Florence, IN
Position Type

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.


Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402


This position is responsible for serving both the external and internal customers by providing a clean, friendly and safe atmosphere.


  • Provide extraordinary guest service, positively effects interactions with internal/external guests, resiliency to deal with difficult guests in all types of business condition and the agility to work harmoniously with co-workers.
  • Adhere to all regulations established by the Indiana Gaming Commission, United States Coast Guard and other applicable agencies pertaining to riverboat gaming and vessel operations.
  • Adhere to the policies and procedures established by Belterra Casino Resort & Spa.
  • Act as the Response Team member to perform the fire, safety, and emergency procedures of the casino to ensure the safety of passengers, employees and property.
  • Meet the expected performance standards for each task assigned.
  • Perform tasks to maintain the daily appearance of the casino at a level commiserate with a premier gaming resort.
  • Complete cleaning duties and maintenance/repair tasks on the vessel.
  • Execute all tasks as assigned by the Lead Deckhand.


  • Must pass a chemical dependency test as required and work in a drug free environment.
  • Must obtain and maintain the appropriate work authorization required to perform job responsibilities.
  • Prior janitorial experience preferred.
  • Must have a strong work ethic and time management skills.
  • Must be detail oriented.


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