Requisition ID
Ameristar Casino Hotel - Kansas City, MO
Food & Beverage
Position Type

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with nearly 16,000 team members. Pinnacle Entertainment, Inc. owns and operates 16 gaming entertainment properties, located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio and Pennsylvania. Pinnacle holds a majority interest in the racing license owner, as well as a management contract, for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Kansas City

At Ameristar Casino Hotel Kansas City, when we say "More Fun", we mean it literally. In addition to our large casino floor, we proudly feature a wide variety of restaurants, an 18-screen movie theater that includes a private screening room, an arcade and an award-winning hotel. Ameristar is one of the biggest -- and most impressive -- casinos in the country.


Ameristar Kansas City

3200 North Ameristar Drive

Kansas City, MO 64161


Primary focus will be on exceeding cleanliness standards of all kitchens, service pantrys, ware washing, silver, china and glassware.


  • Adhere to established department and property policies and procedures regarding guest service standards.
  • This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
  • Demonstrates ability to maintain cleanliness of all back of house areas.
  • Practice safe food handling and sanitation duties as given to by management.
  • Demonstrates the ability to handle varying business with little assistance.
  • Demonstrates willingness to assist other team members as needed without being asked.
  • Demonstrates the ability to communicate through log books, verbally and written.
  • Demonstrates the ability to be proactive in maintaining Ameristar standards.
  • Demonstrates the ability to follow up on projects in a timely manner and complies with departmental policies as well as with Company rules, regulations, and policies set forth in the employee handbook reports any equipment malfunctions. Maintains station in a neat and orderly manner.
  • Reports any equipment malfunctions. Maintains station in a neat and orderly manner.
  • Reports with proper tools, clean uniform and recommended footwear at the stated time.
  • Job Tasks must be finished in a timely manner according to department standards


  • Must have excellent guest service skills.
  • Must have decision-making ability; frequent communication with other department heads; must be willing to accept responsibility of inventory, breakage control and accurate labor cost.  Maintain Company Standards; be in compliance with Health Codes and OSHA.
  • Uses appropriate language when engaging guests and co-workers in conversation, communicating clearly and courteously, Provides continued service to all guests.
  • Determines the nature of guest concerns and takes appropriate action to resolve general concerns, obtaining assistance from the proper personnel, as necessary. 
  • Ability to work in a fast paced environment.
  • High School Diploma or equivalent.
  • Minimum 1-6 month experience preferably in a hotel or casino


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