INTERNAL COMMUNICATIONS SPECIALIST

Requisition ID
2017-29550
Property
L'Auberge Casino Hotel - Baton Rouge, LA
Category
Human Resources
Position Type
Full-Time

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Logo - Baton Rouge

 

L’Auberge Casino & Hotel Baton Rouge is a premier southern facility located in Baton Rouge, LA. L’Auberge captures the feel of a Southern river lodge and embraces Louisiana's rich cultural history, food, music and ‘laissez les bon temps rouler’ way of life. It’s contemporary, polished and complete with Southern hospitality! It’s fancy with swagger.

 

L'Auberge Casino & Hotel

777 L'Auberge Avenue

Baton Rouge, Louisiana  70820

Overview

The Internal Communications Specialist is responsible for writing and designing all team member communication and planning team member events on property.  The Specialist collaborates with various team members on property to improve their working environment and to create a culture of open, two-way communication.

Responsibilities

Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).
 
The following functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position. 
 
The Internal Communications Specialist must have an open mind and be willing to change direction quickly and with a positive attitude.
 
The Specialist will work with team members at various locations across the country, often working with team members in different time zones.
 
They must hold the highest level of integrity, respect and professionalism in all interactions. 


Create newsletters, emails and posters using Adobe Design products – Photoshop, InDesign and Illustrator.


Coordinate with a local printer to have high quality prints made for communication in the heart-of-house.


Coordinate the execution of large wall features in the heart-of-house.

 

Write engaging magazine articles to profile team members in the mypnk Magazine that is sent to 16,000+ team members four times a year.


Write messages from leadership to team members with the ability to craft messages in different voices and tones.


Write a weekly newsletter to share property information and highlight positive team member stories.

 

 

Qualifications

  • Strong written and verbal communication skills.
  • Must be proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint, and Outlook).
  • Must have graphic design experience using Adobe Suite Products (Photoshop, InDesign, and Illustrator).
  • Must be able to present creative and business writing and graphic design portfolio upon interview.

 

Required Natural Behaviors

  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail-oriented.

Required Education and Work Experience


  • Related education and experience may be interchangeable on a year for year basis.
  • Bachelor’s degree in communications, marketing, graphic/web design or a closely related field is required. 2-3 years of graphic design experience is required.

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