RESTAURANT MANAGER-BUFFET

Requisition ID
2017-29244
Ameristar Casino Hotel - Vicksburg, MS
Category
Food & Beverage
Position Type
Full-Time

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Vicksburg

The perennial leader in the market, Ameristar's 70,000-square-foot riverboat casino is the largest dockside casino in central Mississippi – and surely the most exciting. With its dramatically beautiful views of the Mississippi River, Ameristar Vicksburg has newly renovated hotel rooms and some of the best dining and entertainment all around in the Delta.

 

Ameristar Vicksburg

4116 Washington Street

Vicksburg, MS 39180

Overview

Coordinate the food service activities and personnel of the restaurant.

Responsibilities

  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc.
  • Adhere to established department and property policies and procedures regarding guest service standards.
  • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.
  • Coach, monitor, and develop team members for improved performance.
  • Issuing timely performance evaluations on subordinates and offering developmental guidelines and resources to achieve goals.
  • Track team member’s attendance in accordance with approved attendance-tracking system.
  • Responsible for confirming department team members’ time in Kronos daily.
  • Provide leadership of the restaurant.
  • Hire, train, schedule, and direct all service staff.
  • Control all related expenses and revenue collection.
  • Ensure all quality service standards are followed.
  • Investigate and resolve food quality and service complaints.
  • Ensure that restaurant meets pre-established cleanliness standards.
  • Conduct pre-meal previewing to review daily specials, marketing promotions, etc.
  • Maintain payroll in line with budget.
  • Communicate with chef on guest feedback and menu items.
  • Review service and daily operations by visiting guests in room.
  • Follow-up with any guest correspondence.
  • Promote effective training of Supervisor to ensure a smooth operation.
  • All other duties as assigned.

Qualifications

  • Excellent verbal communication required with sound administrative skills
  • Must have excellent organizational skills
  • Ability to work with interruptions
  • Strong knowledge of Microsoft Word, Excel, and Outlook is required
  • High School Diploma, some college preferred
  • Three (3) years food experience.
  • Stratton Warren and Kronos experience preferred.
  • Must be able to stand for a minimum eight (8) hour shift.
  • Locations on casino floor are noisy and smoky.
  • Will also encounter intoxicated guests frequently.
  • Provide representation of department in specific project and company meetings.

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