Requisition ID
Boomtown Casino Hotel - Bossier City, LA
Food & Beverage
Position Type

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Boomtown Bossier City, located approximately three hours east of the Dallas/Fort Worth metropolitan area, opened in 1996. The property features a 30,000-square-foot casino with more than 1,000 slot machines and 28 table games including high limit slots and tables. Offering approximately 1,800 parking spaces, the resort also features a 187-guestroom hotel with pool, three signature restaurant options and approximately 1,500-square-feet of meeting and conference space.


Boomtown Casino & Hotel Bossier City

300 Riverside Drive

Bossier City, Louisiana 71111



Provide general and indirect supervision to all stewarding staff while overseeing all departmental organization, cleaning schedules, sanitation standards. Responsible for ensuring efficient and profitable operation of all stewarding outlets, continuous improvement of sanitation quality and equipment standards, overseeing and training stewards; verify daily assignments are completed with daily kitchen walk throughs.  Ensure sanitation standards and cleanliness in all kitchen areas.  Clean and sanitize all areas of the kitchen and operate the dish washing machine in a safe, accident-free manner. Coach and Counsel, track attendance, verify payroll, and schedule according to business levels; ensures the organization, sanitation and cost of the operation is consistent with the overall food and beverage goals and objectives.



(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)


Delivers superior internal and external guest service.


Maintain organization and ensure proper rack stacking, silver presoaking and operation of dish machine.


Ensure proper set-up, breakdown and maintenance of all special events.


Washes pots, pans and traps; maintains neat appearance of working areas and cleaning equipment storage areas. Washes, rinses, and sanitizes all dishware and utensils


Perform special cleaning projects as assigned.


Train new stewards as required


Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as specified by chef.


Responsible for swept and mopped floors.  Keep floors clean and dry, pick up wet spills immediately


Provide information and explain mychoice benefits, property amenities and marketing programs to our guests.


Can operate dish machines to company and manufacturer specifications.


Uses proper measurements of detergent and sanitizer in the dish machine.


Restocks all dishes, glassware, utensils, pots, and pans. Removes all garbage. Breaks down, cleans, and sanitizes the dish machine at the end of a shift.


Able to make quick decisions when dealing with departmental and employee needs.


Keeps dish and other storage areas clean and organized.


Evaluate, train, develop and monitor team members; discipline and other employment actions for team members.


Perform related duties and responsibilities as required.







  • Completion of high school education or equivalent. Five (5) years of experience in stewarding, kitchen maintenance, kitchen operations or similar. Knowledge of food and beverage service operation is preferred. 
  • Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment
  • Must successfully pass background check
  • Must successfully pass an alcohol and drug screening
  • Must be twenty-one (21) years of age
  • Ability to use all tools associated with the position including but not limited to knives, slicers, and choppers.
  • Ability to review and comprehend recipes and other necessary documentation.
  • High degree of interpersonal skills.
  • Must have strong leadership and team building skills.
  • Must be detail oriented.
  • Must be proficient with Microsoft Outlook, Excel and Word.


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