LADY OF L'AUBERGE HOST/CASHIER-JD BBQ

Requisition ID
2017-29208
L'Auberge Casino Resort - Lake Charles, LA
Category
Food & Beverage
Position Type
Full-Time

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Lake Charles

 

L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.

 

L'Auberge Casino & Hotel

777 Avenue L'Auberge

Lake Charles, LA 70601

Overview

LDL_CRLC_Logo_BLK1

 

When we say “BE THE BEST YOU here at L’Auberge Lake Charles, we live it every day. What could be better than providing entertainment and excitement as a career. We’re looking for individuals who are committed to not only excelling in their profession, but also in having fun and enjoying what they do. 

 

Looking for those special Faces of L’Auberge.   The ones who possess stunning looks and the outgoing personality to match. Gorgeous but totally approachable. The embodiment of the casino resort vibe. Party personified. Serve food and cocktails, and represent L’Auberge Casino Resort at VIP events. Live the dream. 

 

The Ladies and Gents of L’Auberge will represent and highlight the L’Auberge Lake Charles brand by offering a continuous entertainment experience for guests of L’Auberge Lake Charles and the general public through hosting, beverage and food service, entertainment routines, modeling and public relations activities.

Responsibilities

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

 

 

  1. Welcomes and hosts guests of L’Auberge du Lac and provides assistance during their visit, including providing information pertaining to L’Auberge du Lac and local attractions.Also assists guests in obtaining services available at L’Auberge du Lac.
  2. Serves complimentary beverages to gaming and other guests at regular intervals, as established by the department.
  3. Serves beverages and food for cash, room charge, 2 for 1, etc. in lounge areas and restaurants.
  4. Hosts and offers beverages and food in a professional “on-stage” and entertaining fashion while promoting brand recognition.
  5. Models, appears in television, radio, and print (including billboards) advertisements and performs public relations activities.
  6. Performs individual or group entertainment routines similar to a Las Vegas presentation at designated Property or off-Property locations.
  7. Performs all duties in a polite, professional and responsible manner, including  but not limited to immediately alerting management of guests who are intoxicated,           unruly or disruptive, as well as strictly enforcing the minimum age policy.

 

COSTUME REQUIREMENTS

 

This position involves direct contact and interaction with guests of the casino resort as well as the general public to which the L’Auberge du Lac brand will be promoted.  Accordingly, the position requires strict adherence to grooming and appearance requirements as well as compliance with pre-assignment makeup and outfitting requirements. 

 

  1. During the hiring process all men and women will be measured and weighed to ensure compliance with the following height/weight charts reproduced below:

 

Maximum Weight Chart for Females              3% Weight increase to Age

 

Height in inches

Age

17-20

Age

21-24

Age

25-28

Age

29-32

Age

33-36

Age

37+

58

109

112

116

119

123

126

59

113

116

120

123

127

131

60

116

119

123

127

131

134

61

120

124

127

131

135

134

62

125

129

133

137

141

145

63

129

133

137

141

145

150

64

133

137

141

145

150

154

65

137

141

145

150

154

159

66

141

145

150

154

159

163

67

145

149

154

158

163

168

68

150

155

159

164

169

174

69

154

159

163

168

173

179

70

159

164

169

174

179

184

71

163

168

173

178

183

189

72

167

172

177

182

188

194

73

172

177

182

188

194

199

74

178

183

189

195

200

206

75

183

188

194

200

206

212

76

189

195

201

207

213

219

77

193

199

205

211

217

224

78

198

204

210

216

223

230

79

203

209

215

222

228

235

80

208

214

221

227

234

241

 

Maximum Weight Chart for Males                      3% Weight Increase to Age

 

Height in inches

Age

17-20

Age

21-24

Age

25-28

Age

29-32

Age

33-36

Age

37+

58

 

 

 

 

 

 

59

 

 

 

 

 

 

60

132

136

140

144

149

153

61

136

140

144

149

153

158

62

141

145

150

154

159

163

63

145

149

154

158

163

168

64

150

155

159

164

169

174

65

155

160

164

169

174

180

66

160

165

170

175

180

185

67

165

170

175

180

186

191

68

170

175

180

186

191

197

69

175

180

186

191

197

203

70

180

185

191

197

203

209

71

185

191

196

202

208

214

72

190

196

202

208

214

220

73

195

201

207

213

219

226

74

201

207

213

220

226

233

75

206

212

219

225

232

239

76

212

218

225

232

239

246

77

218

225

231

238

245

253

78

223

230

237

244

251

259

79

229

236

243

250

258

265

80

234

241

248

256

263

271

 

Upon acceptance into the Ladies and Gents of L’Auberge program; your weight will be documented and checked at regular intervals, with results of each weigh- in placed in your file in accordance with company policy. Team members are expected to maintain their weight gain within five percent (5%) of their original hired weight as part of the monthly weigh-in guidelines or new weight due to the age bracket adjustment.  Weight Chart includes a three percent (3%) differential per age bracket. 

 

Team members may adjust their original hired weight allowed by three percent (3%), (up or down) upon reaching a new age category.  Team member weight adjustments (up or down), may occur only (once) within that new age category.

 

L’Auberge du Lac’s height/weight policy shall be subject to exceptions as required by law. If special circumstances require that you be exempt from the height/weight limitations, you should notify management immediately.  Life changing adjustments (at management’s discretion and only upon a showing of necessity), may include but are not limited to pregnancy and accommodations required by state or federal disability laws.  Team Members returning from FMLA/Personal LOA and/or Louisiana Pregnancy Act leave will be allowed up to (6) weeks after returning to work to achieve a weight within five percent (5%) of their original hired weight or new weight due to the age bracket adjustment.

 

L’Auberge du Lac intends to give Team members ample opportunity to satisfy the guidelines.  Team members who have not met the weight requirements will be offered 30 days to meet the guidelines. Team members who fail to satisfy the weight requirement will have the opportunity to seek a transfer to another department or position, if a position for which the Team Member is qualified is open and available.  Otherwise, the Team Member will be suspended and if necessary, terminated. 

 

 

GROOMING REQUIREMENTS

 

In addition to weight restrictions, this position requires strict adherence to grooming requirements including the following:

 

  1. Men and women shall at all times appear neat, clean and well groomed.
  2. Men and women shall style their hair as requested by management.  At no time shall men permit their hair to reach below the top of their shirt collar.  Women may wear their hair up or down.  All hair styling shall be subject to management approval.
  3. Visible tattoos are prohibited in all areas other than Jack Daniels Bar & Grill (management digression).
  4. Women may only wear jewelry approved by management before commencement of each shift.  Men may not wear jewelry of any kind.  Notwithstanding the above, men and women may wear a traditional wrist watch and wedding band and/or ring.
  5. Men and women shall wear outfits provided and approved by management.  Women may be required to wear high heel shoes.
  6. Women’s nails shall be manicured and no longer than one-half inch from end of finger.  Men shall maintain short nails.  Nail polish by men is prohibited.  Women shall wear nail polish in colors approved by management.
  7. Women shall wear makeup in a manner approved by management prior to commencement of each shift.  Use of makeup by males is prohibited.
  8. Men’s hair must not be longer than the top of the shirt collar. L’Auberge du Lac does not allow men to have a ponytail of any length. Men with cornrows, braids and twists must be straight from top of head to base of neck without patterns and cannot extend more than 1 ½ inches below hairline and /or past the top of the shirt collar. Beards, goatees, mustaches and sideburns must be neatly trimmed and follow the natural contour of the face.  Women shall maintain their legs and underarms in a clean, shaven manner.
  • Ability to communicate effectively and professionally with guests and all levels of employees.
  • This position requires work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon customer volume.
  • Ability to move effectively and efficiently throughout all work areas, including the casino floor, restaurants and bar areas.
  • Ability to stand and walk while carrying a serving tray, weighing up to 10 pounds, throughout an 8-hour shift and serve drinks and food to L’Auberge du Lac customers.
  • Ability to document and comprehend drink and food orders.
  • Ability to adapt to various venues in an entertainment capacity.
  • Ability to work in aharmonious and cooperative fashion with guests, staff, vendors and other organizations, including brand representatives.
  • Ability to utilize prescribed showroom quality uniforms, costumes, jewelry, make-up and equipment.
  • Ability to learn practice and perform choreographed dance routines and similar entertainment.
  • Ability to perform entertainment routines before large audiences.
  • Ability to satisfy grooming and appearance requirements, including compliance with weight chart reproduced above and maintaining weight on date of hire.

Qualifications

Prior training/education/experience in one or more of the following: 

Dancing, Gymnastics, Cheerleading, Public relations, modeling

successful competition in a casting call. 

Prior experience in beverage service or hosting.

Must be 18 years of age.

 

The skills and abilities necessary to perform within this position are typically acquired through two months of on-the-job training or through related experience.

 

All offers of employment are contingent until clear, timely results from the following have been approved:

  • Drug Test
  • Criminal Background Investigation
  • Employment Verification
  • Education Verification
  • Motor Vehicle Records, if applicable (for applicable positions that drive company vehicles)

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