CASINO SERVICES REPRESENTATIVE

Requisition ID
2017-29037
Ameristar Casino Hotel - Vicksburg, MS
Category
Accounting/Finance
Position Type
Part-Time

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Vicksburg

The perennial leader in the market, Ameristar's 70,000-square-foot riverboat casino is the largest dockside casino in central Mississippi – and surely the most exciting. With its dramatically beautiful views of the Mississippi River, Ameristar Vicksburg has newly renovated hotel rooms and some of the best dining and entertainment all around in the Delta.

 

Ameristar Vicksburg

4116 Washington Street

Vicksburg, MS 39180

Overview

To provide guest service, safeguard company funds, maintain accurate account of cage impress totals.  Safeguard company assets.  Efficiently and accurately maintain the bankroll of the entire casino Cage.  Maintain a high level of internal guest service in all duties performed.

Responsibilities

  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc.
  • Adhere to established department and property policies and procedures regarding guest service standards.
  • This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
  • Assure the securing of company funds, provide accurate and courteous guest service.
  • Redeem coins/tokens, cash checks, and supply information to guests.
  • Maintain and assure the proper routing of the department’s paperwork.
  • Balance the window imprest total, sell checks and chips and coins/tokens to the main baker.
  • Responsible for the movement and protection of company funds. This includes repeated lifting up to 35 lb. and pushing/pulling 500 lb. cart.
  • Maintain communication with all departments, Team Members and guests to ensure positive experiences.
  • Maintain a high level of personal integrity and moral conduct free of questionable association.
  • Be prepared to work in adverse conditions, over-time, nights, weekends and holidays.
  • Obey the rules policies and procedures of Ameristar Casino Vicksburg and the department.
  • Maintain uniform in order to present a neat, clean and professional appearance.
  • May perform duties in any functional area of the Cage operations department, including but not limited to Cage banks.
  • Provide an outlet of sales and redemption of coin and chips for internal and external guests (ex., general cashier, main bank, fill bank and jackpot/fill window).
  • Maintain a neat, safe and organized work Ameristar.
  • Observe and follow all safety rules and regulations of Ameristar Casino Vicksburg.
  • Implement and maintain a working knowledge of the Ameristar Casino Vicksburg, System of Internal Controls and Star Service Standards as well as Federal Currency Transaction Reporting Laws as they pertain to casinos.      
  • All other duties as assigned.

Qualifications

  • Ability to read, communicate, understand and write English
  • Ability to work with interruptions
  • Must have ten-key (calculator) skills
  • Must have good communication and guest service skills
  • Data entry/computer skills are required
  • Must be mathematically inclined
  • Money handling and organizational skills preferred.
  • Must be able to stand for a minimum eight (8) hour shift.
  • Locations on casino floor are noisy and smoky.
  • Will also encounter intoxicated guests frequently.
  • Provide representation of department in specific project and company meetings.
  • High School diploma, some college classes or degree preferred.
  • Previous casino Cage or cash handling experience.

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