CUSTOMER SERVICE REPRESENTATIVE

Requisition ID
2017-28819
River City Casino & Hotel - St. Louis, MO
Category
Marketing & Advertising
Position Type
Part-Time
Starting Pay Rate
USD $11.15/Hr.

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Nestled along the banks of the mighty Mississippi River, River City Casino & Hotel is a stunning 7-story hotel offering 193 elegant and comfortable guest rooms, six spacious 2-bay suites and a luxurious Presidential suite---all just steps away from the casino’s award-winning restaurants, Event Center featuring top-name entertainment and an expansive casino with non-stop gaming action.

 

River City Casino

777 River City Casino Boulevard

St. Louis, MO 63125

Overview

River City Casino & Hotel, named among the top workplaces of 2015 by the St. Louis Post-Dispatch provides an exciting and fast-paced, values-oriented environment.

 

We offer fun team member activities, one complimentary meal provided per shift, benefits which may include health, dental and vision insurance; paid time-off, tuition reimbursement, and a 401(k) company match. You can move your career forward by advancing within your department, to another department, or to one of our other 15 properties across the country.

 

 

Join our team and work at our award winning Casino & Hotel as a mychoice Representative!

Responsibilities

  • Promotes the mychoice program in an enthusiastic manner.

  • Responsible for entering and updating guest’s information, including department entry logs, point redemptions, e-mail, sorting of return mail, etc.

  • Responsible for being knowledgeable on daily events, promotions, and offers at an expert level and capable of explaining these programs to the guests in a clear and concise manner.

  • Greets and answers all guest questions in a professional manner using professional language or will seek and find correct answers by contacting the appropriate departments or leadership team.

Qualifications

  • Experience operating computer terminals.
  • Basic typing skills.
  • Basic math skills.
  • Must be able to deal with challenging guests.
  • Must be able to work with diverse guests and team members.

Apply online at:  https://www.pnkinc.com/careers

 

Equal Opportunity Employer and Drug-Free Workplace

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