FOOD SERVER-FIRESIDE KITCHEN

Requisition ID
2017-28794
Ameristar Casino Resort Spa - Black Hawk, CO
Category
Food & Beverage
Position Type
Full & Part Time
Starting Pay Rate
USD $6.28/Hr.

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Black Hawk

Stepping into Ameristar Casino Resort Spa Black Hawk is like entering a landmark mountain lodge in one of the West’s best-loved National Parks. Set in the Rocky Mountains, this modern casino hotel is 1.4 miles from Central City Opera, 8 miles from the tours at Argo Gold Mine and Mill, and 10 miles from I-70. With its soaring ceilings, timber beams and massive floor-to-ceiling stone fireplaces, this two-story casino has a rustic elegance. Ameristar Black Hawk also boasts a luxury full-service hotel with 536 well-appointed rooms including 64 luxurious suites, a roof-top pool and full-service ARA Day Spa.

 

Ameristar Black Hawk

111 Richman Street, PO Box 45

Black Hawk, CO 80422

Overview

To serve food and beverages to guests in a quick, efficient and courteous manner.

Responsibilities

  • Greet guests with a smile and pleasant disposition in a timely manner.
  • Must be familiar with menu, daily specials, and preparation of foods and prices.
  • Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
  • Take customer’s orders and accurately input the order into the computer.
  • Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal.
  • Present check for payment when all guests’ needs have been met.
  • Complete assigned side work and additional daily tasks.
  • Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.
  • Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.

Qualifications

  • Knowledgeable of menu to include alcoholic beverages that are available
  • Strong customer service skills
  • Ability to sustain a high level of professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
  • Ability to work collaboratively and communicate effectively with guests at all levels.
  • Highly organized and detail-oriented.
  • Two (2) years experience as a server in a dining establishment.
  • Food service experience
  • Outgoing personality with interest in guest hospitality.
  • Knowledge of up selling techniques.
  • Exceptional work habits. 

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