Requisition ID
Ameristar Casino Hotel - Council Bluffs, IA
Position Type

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.


Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501


Are you a "cleaning machine" who likes to impress?  We're looking for Housekeeping team members who love to make an impression on our guests!  Bring your sparkling talent and personality to every room you touch.  Apply today to work at the best casino entertainment company in the world.  Enjoy doing what you do best in one of the most exciting enviornments in town!




Maintain AAA Four Diamond requirements and standards.  

  • Adhere to safe handling of all chemicals. 
  • Report any safety issues to the Housekeeping Supervisor or Executive Housekeeper. 
  • Adheres to the uniform standards. 
  • Attends all regular departmental meetings as well as other related meetings. 
  • Follow the established protocol when entering and cleaning guest rooms. 
  • Maintain linen and guest supplies in the linen storage areas. 
  • Responsible for cleaning the hotel guestrooms.
  • Assist with housekeeping requests as needed.


High School Diploma or equivalent preferred


Six (6) months previous cleaning experience preferred


Must have excellent interpersonal skills


Must have strong time management skills and the ability to maintain an acceptable pace and quality of work


Strong guest service skills


Ability to work effectively, independently and as part of a team


Ability to evaluate and maintain AAA Four Diamond guest room cleanliness standards


Ability to identify circumstances or incidents that require the notification and/or approval of others


Ability to learn predefined protocols for carrying out the cleaning tasks


Ability to follow verbal directions


Must be able to perform the physical essential functions of the job


Must be able to work flexible hours including evenings, weekends and holidays
Ability to sustain a high level of confidentiality and professionalism.


Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues. 


Ability to work collaboratively and communicate effectively with team members at all levels of the organizations.


Highly organized and detail oriented. 


Uses time efficiently and effectively to manage priorities.


Deals with simple and complex concepts effectively.


Shares or divides attention among several ongoing activities, projects or assignments.


Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.


Ability to identify circumstances or incidents that require the notification and/or approval of others. 


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