L’Auberge Casino Resort is located two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a full-service business center and landscaped terrace space plus outdoor poolside lawn and beach; two resort swimming pools, lazy river and private cabana courtyard; full-service salon, spa and cardio fitness center; unique retail stores; ten innovative dining outlets; and top-name entertainment. And the expansive 70,000 square foot casino features Vegas-like gambling action.
L'Auberge Casino & Hotel
777 Avenue L'Auberge
Lake Charles, LA 70601
The VIP Lounge Attendant is responsible for providing superior service to both the internal and external customer. The VIP Lounge Attendant is also responsible for greeting guests, arranging for prompt seating, and for performing all sales transactions. The VIP Lounge Attendant is responsible for ensuring that guests feel welcome and comfortable in accordance with Pinnacle Entertainment, Inc. customer service standards.
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)
WORKING CONDITIONS/ESSENTIAL FUNCTIONS
Ability to use a cash register.
Ability to distinguish between different denominations of currency and make correct change.
Ability to read ticket totals, total credit vouchers and log checks.
Ability to restock needed materials and retrieve dropped items.
Ability to lift trays.
Ability to communicate effectively with customers and all levels of employees.
Ability to effectively and efficiently move around all work areas.
This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume.
Basic mathematical skills.
Excellent customer service skills.
These skills and abilities are typically acquired through six months of on-the-job training or through related cashier or host experience.