The truly unique entertainment complex, Belterra Park Gaming, features an expansive facility on 122 acres just minutes east of downtown Cincinnati. The facility features six food & beverage outlets, 1,500 Video Lottery Terminals (VLTs), and maintains the only turf track in Ohio. Best of all, guests can expect the same high level of service at Belterra Park as they receive at Belterra Casino Resort.
Belterra Park Gaming
6301 Kellogg Rd
Cincinnati, OH 45230
Under general supervision, provide guests and team members with clean and sanitized utensils, dishes, glassware, pots and equipment, in observance of all Health Department regulations as well as Company standards and procedures.
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
Deliver internal and external guest service the Pinnacle Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
Responsible for learning and being familiar with all of Pinnacle Entertainment, Inc.’s room outlets, Stewarding functions, and for being able to answer general questions regarding the property.
Anticipate the guest’s needs and respond appropriately with a sense of urgency.
Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
Place clean dishes, utensils, and cooking equipment in storage areas.
Sort and remove trash, placing it in designated pickup/receptacle areas. Clean garbage cans with water or steam.
Clean, mop and sweep entire kitchen area.
Maintain daily cleanliness and maintenance of dish machine.
Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
Complete knowledge of all chemicals and cleaners including their use, proper storage, and handling procedures as well as tools associated with
Observe and adhere to Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.
Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
Consistent attendance at company/restaurant training programs as they are scheduled.
Carry out duties with attention to detail, sanitation and safety.
Complete opening, closing and other side duties as assigned by the supervisors.
Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
Maintain a well-groomed, neat and clean appearance.
Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Perform all duties as assigned by management.
These skills and abilities are typically acquired through at least 6 months experience directly related to the accountabilities specified or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.