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ASSOCIATE BEVERAGE MANAGER

ASSOCIATE BEVERAGE MANAGER

Requisition ID 
2017-28564
Property 
Ameristar Casino Hotel - East Chicago, IN
Category 
Food & Beverage
Position Type 
Full-Time
Starting Pay Rate 

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - East Chicago

Ameristar East Chicago is known for its high-quality guest service, superior dining and luxurious hotel rooms, which won a certificate of excellence from Trip Advisor in 2013. Located just 25 miles from downtown Chicago and conveniently located only minutes away from major interstates, this property has one of the largest selections of games in northwest Indiana.

 

Ameristar East Chicago

777 Ameristar Blvd.

East Chicago, IN 46312

Overview

The Assistant Beverage Manager oversees the day to day activities of multiple beverage outlets and directly supervises Beverage personnel.  Responsibility encompasses profitability, Team Member relations and guest relations.  

Responsibilities

  • Directly supervises all Beverage personnel and operations during assigned shifts. 
  • Ensures all activities and job duties are performed according to established company and departmental policies, procedures and goals. 
  • Properly schedules employees in accordance with customer volumes.
  • Resolves guest claims or other disputes between employees in a fair and patient manner.  
  • Seeks ways in which to reduce departmental operating costs without affecting the quality of beverage or service. 
  • Keeps the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department. 
  • Makes sure prompt, courteous service is consistently provided to all guests and that employees conduct themselves in a professional manner at all times. 
  • Interacts effectively with all other departments.
  • Additional related duties as requested by the Beverage Manager.  

Qualifications

  • Friendly, outgoing personality.
  • Effective verbal and written communication skills in English are essential.
  • Neat, professional appearance with good personal hygiene.
  • Must interface effectively with management, employees and guests.
  • Reliable and conscientious with a strong commitment to detail.
  • Ability to act quickly and exercise good judgment under pressure situations.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail-oriented.
  • High school diploma or equivalent.
  • Previous supervisory experience in multiple beverage outlets preferred.
  • Knowledge of liquor and cocktail recipes is desirable.