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LEARNING & DEVELOPMENT SPECIALIST

LEARNING & DEVELOPMENT SPECIALIST

Requisition ID 
2017-28055
Property 
Ameristar Casino Hotel - East Chicago, IN
Category 
Human Resources
Position Type 
Full-Time
Starting Pay Rate 

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - East Chicago

Ameristar East Chicago is known for its high-quality guest service, superior dining and luxurious hotel rooms, which won a certificate of excellence from Trip Advisor in 2013. Located just 25 miles from downtown Chicago and conveniently located only minutes away from major interstates, this property has one of the largest selections of games in northwest Indiana.

 

Ameristar East Chicago

777 Ameristar Blvd.

East Chicago, IN 46312

Overview

Pinnacle Entertainment is seeking a highly skilled and passionate professional to join us in our mission to become the Best Casino Entertainment Company in the World through the delivery of high impact, business aligned Learning & Development Solutions. Reporting directly to the Learning & Development Business Partner, the Learning & Development (L&D) Specialist will facilitate programs aimed at team member productivity and development, as well as provide coaching and feedback to enhance individual performance and maximize service excellence. The L&D Specialist will also participate in the development of organizational learning & development programs, support “on-the-job trainers” with applying best practices and ensure the seamless delivery and tracking of programs through learning management system administration.     

Responsibilities

  • Hands-on professional with exceptional written and verbal communication skills.
  • Proven ability to effectively facilitate Learning & Development Programs.
  • Well-versed in Learning & Development best practices.
  • Experience with providing effective, engaging coaching and feedback for a diverse workforce; experience supervising others preferred.
  • Superior computer skills, including proficiency in Microsoft Office.
  • Strong organizational and time management skills with a sense of urgency in exceeding goals.
  • Experience in hospitality, retail, entertainment or other consumer-driven service business is highly preferred.
  • L&D certifications and/or affiliations a plus.

Qualifications

  • The capabilities necessary to perform the job are typically acquired through a Bachelor’s Degree and at least 1-2 years of experience in the Learning & Development field or an equivalent combination of training, education and professional experience.