Requisition ID
Boomtown Casino Hotel - Bossier City, LA
Food & Beverage
Position Type

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Boomtown Bossier City, located approximately three hours east of the Dallas/Fort Worth metropolitan area, opened in 1996. The property features a 30,000-square-foot casino with more than 1,000 slot machines and 28 table games including high limit slots and tables. Offering approximately 1,800 parking spaces, the resort also features a 187-guestroom hotel with pool, three signature restaurant options and approximately 1,500-square-feet of meeting and conference space.


Boomtown Casino & Hotel Bossier City

300 Riverside Drive

Bossier City, Louisiana 71111


The incumbent in this position is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for properly preparing any and all foods listed on the respective menus.  The incumbent is also responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed. 


The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.

  • Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
  •  Prepares foods ensuring that all plates served are aesthetically appealing and cooked to the specifications of the customer.
  •  Provides information on all aspects of Boomtown Casino and Hotel’s services and facilities to guests.
  •  Quotes accurate waiting times and handles waiting guests in accordance with Boomtown Casino and Hotel’s guest service standards.
  •  Responsible for the pickup, countdown and return of cash bank from miscellaneous count.
  •  Maintains accurate cash balance and handles money in a secure manner according to established standards.
  •  Uses standard kitchen machines such as slicers, choppers, mixers, grills, etc., and cash Register system, credit card machines, calculator.


Ability to inspect and maintain all areas for which responsible.

Ability to review and comprehend all necessary documentation.

Ability to use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.

Ability to effectively and efficiently move around work area.

Ability to lift, move and push/pull up to 50 pounds throughout an 8-hour shift.

Ability to communicate effectively with customers and all levels of employees.


  • Basic food preparation knowledge and line work experience.
  • Basic mathematical skills.
  • Excellent customer service skills.

These skills and abilities are typically acquired through two years’ food service experience.


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