L’Auberge Casino & Hotel Baton Rouge is a premier southern facility located on 575 acres of land in Baton Rouge, La.in East Baton Rouge Parish. L’Auberge captures the feel of a Southern river lodge and embraces Louisiana's rich cultural history, food, music and ‘laissez les bon temps rouler’ way of life. L’Auberge includes an expansive single-level, 74,000 square foot casino, a 12-story hotel with 205 guest rooms, unique rooftop pool and state-of the-art fitness center overlooking the Mississippi River, four dining outlets, and a unique casino nightclub with breathtaking views of the river.
L'Auberge Casino & Hotel
777 L'Auberge Avenue
Baton Rouge, Louisiana 70820
Under general supervision, responsible for the daily audit of cage, slots, table games, electronic games, soft count and non-gaming revenue areas.
Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).
Perform daily audit of cage, slots, table games, electronic games, soft count and non-gaming revenue areas.
Investigate and report discrepancies determined through audit process to controller.
Prepare information and reports for the Casino Controller in a manner to ensure compliance with Gaming Commission Rules and Company policies and procedures.
Maintain accurate records and files pertaining to daily audits of areas of responsibility.
Anticipate ongoing changes, problems, and opportunities in order to maintain effective systems and procedures.
These skills and abilities are typically acquired through completion of a high school diploma or equivalent and 1 year of on-the-job training or related experience or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.
Gaming licenses are a privilege, not a right, and are issued at the sole discretion of gaming regulators based on their review of a licensee’s gaming application and background information. The following information is required as part of the gaming license application.
Gaming regulators will only issue a gaming license based on the following: