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Requisition ID 
Ameristar Casino Resort Spa - St. Charles, MO
Position Type 
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Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - St. Charles


Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.


Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301


As a Pool Attendant you are responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for the day-to-day cleaning and upkeep of the spa and pool facilities.


(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)


  • Provides superior guest service, positively effects interactions with guest and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with team members. Assists guests with questions or problems, ensuring guest satisfaction.
  • Oversees and supervises activities in swimming pool areas.
  • Monitors activities and maintains order in swimming areas.
  • Monitors and inspects swimming pool operations for safety, cleanliness and guest satisfaction.
  • Assists in hiring, disciplining, monitoring, scheduling, supervising, and evaluating of assigned personnel. Participates in employee training to ensure adequate training skills and resources are in place to perform job functions.  Leads and directs the work of others.
  • Monitors and inspects removal of used laundry and trash from room.
  • Monitors and inspects work in all areas of cleaning according to accepted standards and techniques, proper and safe use of machines and chemicals, and guest services standards
  • Reports hotel room facility problems related to structure, equipment, and plumbing to management.
  • Monitors and inspects that dressing and shower rooms are supplied with all hard and soft goods in compliance with company policy.


(Related education and experience may be interchangeable on a year for year basis)


  • Demonstrated knowledge of swimming pool practices and procedures.
  • Familiar with a variety of swimming pool concepts, practices, and procedures.
  • Demonstrates extensive experience and judgment to plan and accomplish goals.


ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be 18 years of age



Delivers superior internal and external guest service the Pinnacle Way by ensuring every interaction includes our PEAK Service Standards and works harmoniously with fellow team members.