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FOOD SERVER - BELLA'S

FOOD SERVER - BELLA'S

Requisition ID 
2017-26542
Property 
Ameristar Casino Hotel - Council Bluffs, IA
Category 
Food & Beverage
Position Type 
Part-Time
Starting Pay Rate 

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.

 

Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501

Overview

To serve food and beverages to Guests in a timely, efficient, and courteous manner, following prescribed Ameristar Signature Sequence of Service standards. 

 

Responsibilities

Must successfully complete a TiPS training class within 45 days

 

Uphold quality standards of all food and beverages

 

Serve Guests and anticipate their needs utilizing Ameristar standards and Signature Sequence of Service

 

Respond to Guest requests or place Guest in contact with appropriate person for assistance

 

Demonstrate a complete knowledge of menus; items, pricing, ingredients, cooking methods, and service techniques

 

Communicate clearly using appropriate language and conduct when engaging Guests and Team Members

 

Interact with fellow Team Members in a cooperative manner

 

Ensure all tables and dining area are clean and properly set

 

Abide by Health Department, Steritech, and all safety standards

 

Ensure all established cost controls are followed

 

Responsible for all routine side-work; opening, during-service, closing, and checklists, etc

 

Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc

 

Attend all required training classes and meetings

 

Adhere to all state gaming regulations and liquor laws

 

Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies

 

Adhere to established department and property policies and procedures including, but not limited to, Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation

Qualifications

One (1) year experience as a server in a dining establishment desired

 

Strong organizational skills and excellent attention to detail

 

Able to perform basic math skills during the task of self-banking

 

Must have excellent Guest service skills; outgoing personality, demonstrating friendliness and enthusiasm

 

Able to communicate effectively to Guests, Team Members, and leaders

 

Able to work flexible hours: nights, weekends, and holiday

 

Ability to effectively work independently and as part of a team

 

Must be able to work at a fast pace with a sense of urgency

 

Ability to follow all policies and procedures including, but not limited to, attendance, appearance, safety, and security policies

 

Ability to accept direction and coaching from supervisory team and adjust behaviors accordingly