FOOD SERVER - STADIUM

Requisition ID
2017-26093
Belterra Casino Resort - Florence, IN
Category
Food & Beverage
Position Type
Part-Time

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.

 

Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402

Overview

The Food Server position is responsible for providing superior service to both the internal and external customer.  The position is also responsible for serving food and beverages in accordance to Belterra Casino Resort  standards.

Responsibilities

  • Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
  • Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as a “walking information center,“ by providing information on all aspects of Belterra Casino Resort & Spa services and facilities.
  • Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
  • Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
  • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
  • Anticipates, identifies, and provides for guest needs.
  • Performs inventories and other duties as assigned.
  • Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines.

Qualifications

  • Familiarity with food, beverage, and wine service.
  • Knowledge of table service procedures and table etiquette.
  • Excellent customer service skills.
  • Indiana ABC Permit (Liquor License) is required.
  • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.

These skills and abilities are typically acquired through two years’ table service experience.

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