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BANQUET SERVER (OC)

BANQUET SERVER (OC)

Requisition ID 
2017-25856
Property 
Ameristar Casino Resort Spa - Black Hawk, CO
Category 
Food & Beverage
Position Type 
On Call
Starting Pay Rate 
USD $6.28/Hr.

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Black Hawk

Stepping into Ameristar Casino Resort Spa Black Hawk is like entering a landmark mountain lodge in one of the West’s best-loved National Parks. Set in the Rocky Mountains, this modern casino hotel is 1.4 miles from Central City Opera, 8 miles from the tours at Argo Gold Mine and Mill, and 10 miles from I-70. With its soaring ceilings, timber beams and massive floor-to-ceiling stone fireplaces, this two-story casino has a rustic elegance. Ameristar Black Hawk also boasts a luxury full-service hotel with 536 well-appointed rooms including 64 luxurious suites, a roof-top pool and full-service ARA Day Spa.

 

Ameristar Black Hawk

111 Richman Street, PO Box 45

Black Hawk, CO 80422

Overview

Set tables and stations according to standards and BEO’s. Serve food and beverage items to guests according to Ameristar Signature Sequence of Service. Assist as needed with clearing, re-setting, and preparing event space.

 

Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position.  Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.

Responsibilities

  • Respond to reasonable to guest request or place guest in contact with appropriate person for assistance.
  • Assure all tables are clean and properly set.
  • Enforce all liquor laws and regulations.
  • Ensure quality service standards are followed and cost controls are adhered to.
  • Prepare beverage, coffee, and food stations according to checklist.
  • Know the menu and answer questions regarding food preparation.
  • Be familiar with the safe handling of cleaning product and equipment.
  • Must successfully complete TiPS training class within 45 days of hire.
  • Serve guests and anticipate their needs utilizing Ameristar standards and Signature Sequence of Service.

Qualifications

  • Ability to converse conversationally with guests and team members.
  • Strong customer service skills.
  • Ability to work effectively with independence and as part of a team.
  • Ability to follow all departmental and property policies and procedures including but not limited to attendance, appearance, safety, and security policies.
  • Must be able and willing to work flexible hours including evenings, weekends, holidays.  
  • Ability to share or divide attention among several ongoing activities, projects or assignments.
  • Able to communicate effectively to Guests, Team Members, and leaders.
  • Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies.
  • Ability to identify circumstances or incidents that require the notification and/or approval of others.
  • Ability to work flexible hours including evenings, weekends, holidays.
  • Able to effectively work independently and as part of a team.
  • Ability to work at a fast pace with a sense of urgency.
  • Strong attention to detail.
  • Ability to maintain poise when receiving multiple guest requests.
  • Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm.
  • High School Diploma with one year Guest service experience desired.