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RESTAURANT MANAGER - CLUB 38 / STARBUCKS

RESTAURANT MANAGER - CLUB 38 / STARBUCKS

Requisition ID 
2017-25317
Property 
Ameristar Casino Resort Spa - Black Hawk, CO
Category 
Food & Beverage
Position Type 
Full-Time
Starting Pay Rate 

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Black Hawk

Stepping into Ameristar Casino Resort Spa Black Hawk is like entering a landmark mountain lodge in one of the West’s best-loved National Parks. Set in the Rocky Mountains, this modern casino hotel is 1.4 miles from Central City Opera, 8 miles from the tours at Argo Gold Mine and Mill, and 10 miles from I-70. With its soaring ceilings, timber beams and massive floor-to-ceiling stone fireplaces, this two-story casino has a rustic elegance. Ameristar Black Hawk also boasts a luxury full-service hotel with 536 well-appointed rooms including 64 luxurious suites, a roof-top pool and full-service ARA Day Spa.

 

Ameristar Black Hawk

111 Richman Street, PO Box 45

Black Hawk, CO 80422

Overview

The Restaurant Manager for our Starbucks and VIP Club 38 outlets assists the Multi-Outlet Manager in overseeing all aspects of the F&B department and team, providing exceptional internal and external guest service. Primary focus is running the Starbucks and Club 38 outlets on property and their Team Members.

Responsibilities

  • Ensure high standards of quality control of product and service within the Food outlet.
  • Greets and seats guests when needed, and maintains a visible presence in the room.
  • Responsible for scheduling, assigning stations and job duties.
  • Controls labor costs.
  • Analyze and recognize deficiencies or problem areas and provide corrective material, financial and personnel resources to accomplish desired results.
  • Ensures proper service.
  • Supervises the training of all Team Members in maintaining expected standards.
  • Maintains and encourages open communication between all team members in the dining room.
  • Responsible for regulating and overseeing team member’s safety.
  • Visit with guests a minimum of five minutes every hour.
  • Ensure that all Team Members are knowledgeable of and adhere to all Ameristar Casinos, Inc. Service Standards.
  • Execute and share all food and Beverage department policies and procedures.
  • Hire, evaluate, coach team members within the restaurant outlets.

Qualifications

  • Extraordinary customer service skills
  • Good verbal and written communication
  • Maturity and sound judgment
  • Comprehensive food knowledge, which includes Profit and Loss Statements, cost control, training, inventory control and sanitation.
  • Friendly and outgoing
  • Strong organization skills
  • Five (5) years food and beverage experience.
  • Three (3) years supervisory experience.
  • Extensive knowledge of restaurant operations, including menu planning, food, liquor and labor costing, budget, financial statements.
  • Excellent communication and organizational skills.
  • Able to obtain and maintain a Colorado Support Gaming License.
  • Able to maintain a valid state-issued Driver's License and pass an MVR check.
  • Must be able to pass a drug and background check.