Returning Candidate?



Requisition ID 
Ameristar Casino Hotel - East Chicago, IN
Position Type 
Starting Pay Rate 

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - East Chicago

Ameristar East Chicago is known for its high-quality guest service, superior dining and luxurious hotel rooms, which won a certificate of excellence from Trip Advisor in 2013. Located just 25 miles from downtown Chicago and conveniently located only minutes away from major interstates, this property has one of the largest selections of games in northwest Indiana.


Ameristar East Chicago

777 Ameristar Blvd.

East Chicago, IN 46312


This position is responsible for Table Games Operations for a specific shift. These responsibilities include but are not limited to: Ensuring all guest service expectations meet Ameristar Standards, maintaining adherence to all Indiana Gaming Commission regulations, addressing all Team Member concerns, monitoring staffing needs, and completing all other duties as assigned.



  • Responsible for all activity that transpires on the casino floor relative to Table Games.
  • Informs and communicates all pertinent information to the Assistant Casino Manager and Casino Manager Observes, verifies and supervises payout transactions relative to Table Games.
  • Oversees all significant monetary exchanges to ensure prompt and accurate execution of transactions.
  • Completes daily personnel assignments and re-assigns personnel based on business volumes, including but not limited to Early Outs and the opening and closing of games.
  • Communicates interdepartmentally on an ongoing basis with departments such as Marketing, Security and Surveillance.
  • Completes performance appraisals for direct reports, providing clear direction as needed to meet departmental standards and achieve both departmental and company goals. Adheres to all departmental and company policies and procedures.
  • Responsible for key control and associated documentation.
  • Responsible for training and communicating all procedural changes/modifications/new policies governing games that are added to the casino floor.
  • Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.



  • Possess a thorough knowledge of the various games and equipment in Table Games.
  • Possess a thorough knowledge of IGC regulations for Table Games
  • Must possess strong leadership qualities, be able to communicate effectively both orally and in written format, and be capable of making sound decisions based on established IGC regulations.
  • Ability to exercise appropriate discretion in identifying situations that require senior leadership attention.
  • Must possess a thorough understanding of Federal Currency Transactions (CTR) and SARC reporting guidelines.
  • Strong computer skills with proficiency in Microsoft Word, Office and Excel
  • Must be able to work within a smoke-filled environment.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team  members at all levels of the organization.
  • Highly organized and detail-oriented.
  • College degree preferred
  • 4 years supervisory experience in a casino setting