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SECURITY OFFICER

SECURITY OFFICER

Requisition ID 
2017-24847
Property 
Retama Park Racetrack - San Antonio, TX
Category 
Security/Surveillance
Position Type 
Seasonal/Temporary
Starting Pay Rate 
USD $11.50/Hr.

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Retama Park Racetrack is a class 1 pari-mutuel horse-racing track located in Selma, Texas a short 20 minutes from downtown San Antonio. The property hosts live racing on weekends with quarter horses running from June 7 through August 10 and live thoroughbred racing from October 4 through December 28; open daily for simulcast wagering. Retama Park features a wide variety of dining options including the Turf and Field Dining Room with panoramic views of the track, the Race Book & Sports Bar offering delicious fare enjoyed while watching simulcast racing or your favorite sports team; or more casual options at the concession stands throughout the facility.

 

Retama Park

One Retama Parkway

Selma, Texas 78154

Overview

The Retama Park Security Officer maintains security protection which includes money transactions, public relations, crowd control, performing command center functions, assisting guests, customers and team members as needed to maintain order; provides administrative support to the Security Supervisor; and performs related tasks within the area of assignment. 

Responsibilities

(These function are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Delivers superior internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look sharp, smile and greet the guest; Be friendly, polite and use courteous language; Provide especially timely and knowledgeable service and then some; Always find solutions to guests’ problems; Use the guest’s name when appropriate; Thank the guest and invite him or her back.); and work harmoniously with fellow team members.
  • Assumes responsibility for maintaining security protection for money transactions, public relations, crowd control, performing command center functions, assisting guests, customers and team members as needed to maintain order.
  • Assists sick or injured patrons and team members.
  • Assists various departments in removing and transporting money.
  • Attends all safety classes; reports unsafe and or hazardous conditions to management staff.
  • Assists patrons and team members with directions and proper procedures.
  • Checks identification of all persons that appear to be under twenty-one (21) years of age.
  • May assist in the handling of horses.
  • Composes accident and incident reports and witness statements when necessary.
  • Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, recording devices, multiplexers and intercom system according to established procedures.
  • Operations company vehicles in a safe manner.
  • Perform dispatch activities and log all dispatches accurately.
  • Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of security.
  • Performs related duties and responsibilities as required.

Qualifications

(Related education and experience may be interchangeable on a year for year basis)

Some experience to effectively perform the position duties, with at least two (2) months on the job training or related experience.

 

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Possession of, and ability to maintain a valid drivers license, Texas Racing Commission license and Texas Department of Safety Private Security Bureau license.

Must be bonded with no felony convictions.

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be eighteen (18) years of age

Must be willing to work a variety of shifts to include swing shifts and holidays if needed

 

PREFERRED KNOWLEDGE, SKILL AND ABILITY:

Knowledge of: Operations, services and activities of facility and event security; principles and practices of security and investigative procedures; knowledge of civil and criminal laws; principles and techniques of laws concerning powers of arrest and electronic, video and alarm functions; principles and practices of First Aide; venue and facility points of interest, design and set up; pertinent federal, state, and local laws, codes, and regulations. Ability to: Secure assigned areas of the department; identify and quickly respond to potential problems and conflict and defend self and others in combative situations; adjust to varying levels of crowds, noise levels, smoke and weather conditions; to lift, push and pull drop boxes and money carts; to assist sick or injured customers or team members; operates a variety of equipment to include hand radios, monitors, fire extinguishers, resuscitation equipment, recording devices, alarm key board, map computer, camera and monitor switching key board, video thermal printer, quad screen splitter, pan-tilt zoom video cameras, video monitors, two war radio, door access control panel and multi-switcher intercom panel; interpret and explain policies and procedures; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; interpret and apply federal, state and local policies, laws and regulations.