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GUEST ROOM ATTENDANT

GUEST ROOM ATTENDANT

Requisition ID 
2017-23427
Property 
Ameristar Casino Hotel - Vicksburg, MS
Category 
Hotel
Position Type 
Part-Time
Starting Pay Rate 

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Vicksburg

The perennial leader in the market, Ameristar's 70,000-square-foot riverboat casino is the largest dockside casino in central Mississippi – and surely the most exciting. With its dramatically beautiful views of the Mississippi River, Ameristar Vicksburg has newly renovated hotel rooms and some of the best dining and entertainment all around in the Delta.

 

Ameristar Vicksburg

4116 Washington Street

Vicksburg, MS 39180

Overview

Responsible for cleaning and servicing guest rooms in assigned section. 

Responsibilities

  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc.
  • Adhere to established department and property policies and procedures regarding guest service standards.
  • Clean and service guestrooms of assigned area according to established procedures.
  • Collect keys from guestrooms and return to Front Desk.
  • Report room status on room attendant sheets.
  • Maintain room attendant cart in an orderly and neat manner.
  • Be familiar with the safe handling of cleaning products and supplies.
  • Respond to reasonable guest requests or place guest in contact with appropriate person for assistance.
  • Must be willing to cross-train in other departments of Hotel Operations as instructed by management.
  • This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
  • All other duties as assigned.

Qualifications

  • Ability to read and write.
  • Must be able to stand for a minimum eight (8) hour shift.
  • Locations on casino floor are noisy and smoky.
  • Will also encounter intoxicated guests frequently.
  • Provide representation of department in specific project and company meetings.
  • High school diploma or certificate from Educational Institute.
  • Housekeeping experience preferred but not required.