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FOOD SERVER - BUFFET (PT)

FOOD SERVER - BUFFET (PT)

Requisition ID 
2016-19039
Property 
Ameristar Casino Resort Spa - Black Hawk, CO
Category 
Food & Beverage
Position Type 
Part-Time
Starting Pay Rate 
USD $6.28/Hr.

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with nearly 16,000 team members. Pinnacle Entertainment, Inc. owns and operates 16 gaming entertainment properties, located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio and Pennsylvania. Pinnacle holds a majority interest in the racing license owner, as well as a management contract, for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Photo - Black Hawk

Stepping into Ameristar Casino Resort Spa Black Hawk is like entering a landmark mountain lodge in one of the West’s best-loved National Parks. Set in the Rocky Mountains, this modern casino hotel is 1.4 miles from Central City Opera, 8 miles from the tours at Argo Gold Mine and Mill, and 10 miles from I-70. With its soaring ceilings, timber beams and massive floor-to-ceiling stone fireplaces, this two-story casino has a rustic elegance. Ameristar Black Hawk also boasts a luxury full-service hotel with 536 well-appointed rooms including 64 luxurious suites, a roof-top pool and full-service ARA Day Spa.

 

Ameristar Black Hawk

111 Richman Street, PO Box 45

Black Hawk, CO 80422

Overview

To serve food and beverages to guests in a quick, efficient and courteous manner.

 

Estimated tip rate is $10+/hour in addition to base pay rate of $6.28/hour

Responsibilities

  • Greet guests with a smile and pleasant disposition in a timely manner.
  • Must be familiar with menu, daily specials, and preparation of foods and prices.
  • Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
  • Take customer’s orders and accurately input the order into the computer.
  • Observe and anticipate guest’s needs, keeping table cleared between courses, and beverages filled throughout their meal.
  • Present check for payment when all guests’ needs have been met.
  • Complete assigned side work and additional daily tasks.
  • Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.
  • Serve table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.

 

Qualifications

  • Knowledgeable of menu to include alcoholic beverages that are available
  • Strong customer service skills
  • Ability to sustain a high level of professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
  • Ability to work collaboratively and communicate effectively with guests at all levels.
  • Highly organized and detail-oriented.
  • Two (2) years experience as a server in a dining establishment.
  • Food service experience
  • Outgoing personality with interest in guest hospitality.
  • Knowledge of up selling techniques.
  • Exceptional work habits.